| Terms and Conditions of Sale |
| Website Registration To place orders on our website, it is necessary to complete the registration form in all its parts. Registration is completely free of charge and allows access to all purchasing features. New Parts All new parts offered for sale are taken directly from new LEGO boxes or purchased from verified suppliers. Please note that even new parts may show slight color shade variations, particularly for the colors yellow, beige and bluish gray. Such differences are not attributable to Brickshop but result from production changes introduced by LEGO over the years. No complaints will be accepted for minor color shade differences. Used Parts All used parts available on the Brickshop website are carefully selected, inspected and washed before sale. As these are used items, some parts may show minor signs of wear such as small scratches or slight yellowing. These imperfections do not affect the functionality of the product, unless otherwise stated in the description. No complaints will be accepted regarding minor scratches or slight yellowing. Furthermore, no complaints or refund requests will be accepted for items whose defects were clearly indicated in the product description at the time of purchase. LEGO Color Differences Before and After the Year 2000 Until the year 2000, LEGO produced the colors light gray, dark gray and brown. From 2000 onwards, these colors were replaced with:
1. Minimum Order Amount The minimum order amount required is Euro 5.00. 2. Product Availability Product availability is displayed in real time on the website. In the event of stock depletion, Brickshop will contact the customer, who may choose whether to receive the order partially, cancel it, or wait for restocking. 3. Refunds In the event of missing loose parts, Brickshop will issue a refund or, upon agreement with the customer, a discount voucher of equal value. 4. Payment Methods The following payment methods are accepted:
Additional parts may only be added if the order has not yet been paid for or prepared. If the request is accepted, an additional fee of Euro 2.00 + 5% of the total value of the added parts will be applied. 6. Buyer Obligations Acceptance of the order online constitutes an irrevocable commitment to purchase and full acceptance of these general terms and conditions of sale. 7. Liability Brickshop assumes no responsibility for service disruptions caused by force majeure events such as accidents, fires, explosions, strikes, lockouts, earthquakes, floods or other similar events that prevent, in whole or in part, the execution of the contract within the agreed timeframes. Brickshop shall not be liable for any damages, losses or costs arising from failure to perform the contract due to the above-mentioned causes. Brickshop is also not responsible for fraudulent or unlawful use of payment methods by third parties. Credit card transactions are processed via secure servers managed by PayPal, ensuring high security standards. 8. Shipping, Couriers and Strikes Brickshop entrusts shipments to selected third-party couriers. Any delivery delays caused by courier service disruptions, sudden strikes, logistical slowdowns, operational blocks or other causes not directly attributable to Brickshop shall not under any circumstances be considered the responsibility of Brickshop. In such cases, the indicated delivery times are to be considered purely indicative and not binding. Brickshop shall not be held liable for any direct or indirect damages resulting from delivery delays caused by the appointed carriers. 9. Invoicing A commercial invoice will be issued only if requested within 24 hours of receipt of payment. The customer must provide complete invoicing details by email, including a valid PEC address. Invoices will be sent via PEC after shipment. If no request is made within the specified timeframe, the payment will be recorded in the daily receipts and it will no longer be possible to issue an invoice. Brickshop operates under the flat-rate tax regime pursuant to Article 1, paragraphs 58–89, Law 190/2014; therefore, invoices are issued excluding VAT. For invoices exceeding € 77.47, a stamp duty of € 2.00 will be charged. 10. Complaints For any information or complaints, Brickshop may be contacted at the following email address: info@brickshop.it 11. ODR Platform In accordance with applicable regulations, customers may use the European Online Dispute Resolution Platform (ODR) for the out-of-court resolution of disputes. |
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